Managing and Leading Change Real World Strategies & Tools

A Practical Introduction to Change Management for Managers and Project Managers

Instructed by Mike Clayton

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  • Convince people about the need for change
  • Evaluate how people feel about the changes
  • Paint a compelling picture of the future
  • Anticipate how people will respond to change
  • Anticipate the impact of change on operational performance

Change is an inevitable part of organizational life
And if you have any leadership role, you'll soon be called upon to help lead it.

But, we often fear change. This leads to resistance.
So, managing and leading change is a challenging role. It will take you outside of your comfort zone and beyond your existing management and supervision tool-set. 

But change is predictable
You can anticipate how people will respond, and what you need to do to engage them positively. You can plan, prepare, and handle the resistance that will certainly come.

To do that, you need practical tools and models
And this course will give you them.

More than that, you'll learn:

how the need for change arises,

how to communicate it, and

the way to lead people through it.

Here are the main topics you'll cover:

The Cycle of Change

Barriers to Change

The first reason why people resist change

Tools for change leaders

Stakeholder analysis

How people respond to change: the change curve

The impact of change on operational performance: The Satir Curve

The three phases of a change program: The Lewin Model

The Onion Model of resistance to change

How to win over resisters

Ongoing Project: Change Management Case Study

Throughout the course, you will have short exercises to do, that use the skills we'll cover. They are based on a real organizational change project. Other students and your tutor will support you, endorse your successes, and help you with your questions.

Prior Experience
The only prior experience you need is working life. But, if you have management or project management experience, you'll find it even easier!

Your Tutor
Your tutor is Dr. Mike Clayton. As a senior project, program and change manager at international consulting firm, Deloitte, Mike led large and complex change projects for his clients. 

Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years’ experience in business, managing change, large and small.

Your Unconditional, No-questions, 30-Day Guarantee 
The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30-day money-back-in-full guarantee. If you don't think this will give you the tools to do more with your time, then just ask for your money back.

And What if you have questions? 
I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Learnfly. 

Enroll Now 
Enroll for this course now, so you can start to regain control of your life straight away.

  • You should have some experience of organizational life
  • Experience in management and leadership - at a supervisory level or higher - will be a great help
  • Experience of project working will be a great help
  • Supervisors, Managers and leaders at all levels, who need to lead change in their organization
  • Team members who are experiencing change and want to understand what's going on.
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Section 1 : Introduction: Change at Work

  • Lecture 1 :
  • Lecture 2 :
  • The Cycle of Change
  • Lecture 3 :
  • Your Case Study WorkbooK
  • Lecture 4 :
  • Sources of and Barriers to Change

Section 2 : Step 1: Demonstrate the Need for Change

  • Lecture 1 :
  • The First Layer of Resistance to Change
  • Lecture 2 :
  • Demonstrating the Need for Change: Applying Leverage
  • Lecture 3 :
  • What if they Still don't Accept the Need for Change? Pattern Interrupt
  • Lecture 4 :
  • Case Study. Day 1: New Dawn
  • Lecture 5 :
  • Tools for Change Leaders: Mad-Sad-Glad Exercise
  • Lecture 6 :
  • Tools for Change Leaders: Perceptual Positions

Section 3 : Step 2: Create a Compelling Future

  • Lecture 1 :
  • Fear and Desire as Motivators for Change
  • Lecture 2 :
  • A Compelling Future
  • Lecture 3 :
  • Stakeholder Engagement
  • Lecture 4 :
  • Tools for Change Leaders: Stakeholder Triage
  • Lecture 5 :
  • Tools for Change Leaders: Stakeholder Analysis
  • Lecture 6 :
  • Case Study. Day 7: Stakeholder Analysis

Section 4 : Step 3: Expect an Argument

  • Lecture 1 :
  • Response to Change: Introduction
  • Lecture 2 :
  • The Change Curve
  • Lecture 3 :
  • Case Study. Day 11: The Impact of Change
  • Lecture 4 :
  • The Impact of Change on Operational Performance
  • Lecture 5 :
  • The Three Phases of a Change Program
  • Lecture 6 :
  • How to Communicate Well
  • Lecture 7 :
  • Tools for Change Leaders: Communication Plan
  • Lecture 8 :
  • Tools for Change Leaders: Progression Plan

Section 5 : Handling Resistance

  • Lecture 1 :
  • Resistance to Change
  • Lecture 2 :
  • The Inner Layers of the Onion
  • Lecture 3 :
  • Case Study. Day 24: A Dozen Reasons
  • Lecture 4 :
  • Engage with the Resistance
  • Lecture 5 :
  • Win over Your Resisters (Part 1)
  • Lecture 6 :
  • Win over Your Resisters (Part 2)
  • Lecture 7 :
  • Case Study. Day 25: Handling Resistance

Section 6 : Steps 4, 5 & 6: Leading the Change

  • Lecture 1 :
  • It's a Project
  • Lecture 2 :
  • 99 per cent Perspiration
  • Lecture 3 :
  • Case Study. Day 65: You are the Change Leader
leading-effective-one-on-one-meetings-practical-skills

Leading Effective One-on-One Meetin...

By : Mike Clayton

Lecture 41

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