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What you'll learn?
- Master the concepts and methods used in management consulting
- Learn the approaches, methods, techniques and structure of effective consulting activities
- Acquire the expertise to support an organization to develop and maintain consulting processes
- Acquire the expertise to support a MCSP to effectively manage a consulting assignment
Course Overview
PECB Certified ISO 20700 Lead Management Consultant training enables the participant to develop the necessary expertise and knowledge to support and lead an organization and its team to successfully identify, understand and manage a consulting process based on ISO 20700. During this training course, you will also gain comprehensive knowledge of the best practices used to implement a Management Consulting framework that provides the foundation for designing, implementing, monitoring, reviewing and continually improving a Management Consulting process in an organization.
After mastering all the necessary concepts of Management Consulting, you can sit for the exam and apply for “PECB Certified ISO 20700 Lead Management Consultant” credentials. By holding a PECB Certificate, you will be able to demonstrate that you have the professional capabilities and competencies to effectively manage a consulting process in an organization.
Pre-requisites
- The clients’ growing expectations and evolving needs generate the necessity of having efficient management consultancies that own the potential to help organizations operate effectively.
- Based on best practices of the management consultancy industry, ISO 20700 includes recommendations that will guide you to improve the specification, execution, acceptance of the outcome and closure of management consultancy services.
Target Audience
- Professionals involved in Management Consulting
- Individuals responsible for developing and maintaining a consulting process
- QMS team members
- Expert management consultants seeking to further develop their consulting skills based on the recommendations of ISO 20700
Curriculum 19 Lectures
-
Section 1 : Introduction to ISO 20700 and fundamental concepts and principles of management
- Lecture 2 :
- Fundamentals of management consulting
- Lecture 3 :
- Management consulting principles
- Lecture 4 :
- Management consulting principles - Policies
-
Section 2 : Principles, entry phase and contracting of management consulting
- Lecture 1 :
- Management consulting principles - Policies part 2QMS scope
- Lecture 2 :
- Approaching the potential client
- Lecture 3 :
- Understanding management consulting phases
- Lecture 4 :
- Contracting contextRisk assessment
- Lecture 5 :
- Services, approach and work plan
- Lecture 6 :
- Roles and responsibilities
-
Section 3 : Implementation of consultancy assignment
- Lecture 1 :
- Terms and conditions, and acceptance criteria
- Lecture 2 :
- Refine and implement the agreed work plan
- Lecture 3 :
- Assignment management and monitoring
- Lecture 4 :
- Risk and quality management
-
Section 4 : Closing, monitoring and follow-up activities of management consulting
- Lecture 1 :
- Approvals and acceptance
- Lecture 2 :
- Legal and contractual matters
- Lecture 3 :
- Final evaluation and improvement
- Lecture 4 :
- Knowledge management
- Lecture 5 :
- Administrative matters and outstanding minor issues
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