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This plan includes
- Instant access to 11,000+ online courses
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HD Video Recorded Lectures- Learn on Mobile/PC/Tablet
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This plan includes
- Instant access to 11,000+ online courses
- Play & Pause Course Videos
- HD Video Recorded Lectures
- Learn on Mobile/PC/Tablet
- Quizzes and Real Projects
- Lifetime Course Certificate
- Instructor Chat Support
- Cancel Plan Anytime
What you'll learn?
- A good technique on building on service transition
Course Overview
Want to move away from using Excel spreadsheets or worse for service transition?
Having problem moving services from Beta to Live teams due to last minute requirements?
Interested in a career in service transition and want to get to know some of the key challenges you come up against?
This course is for you!
In this course we are going to talk about Service Transition, that pain point between development teams and live service teams and how this solution may be the way to solve that issue.
Within this course we are going to cover:
1. Changing mindset on transition from ITIL to DEVOPS
2. General overview of service transition
3. How to structure Jira for Service Transition.
4. How the model works in reality.
5. Some logistical considerations
This course is a no nonsense approach to ensure you get to know the information you need before you implement this new solution to service transition. I will give you visual explanations of what I mean and how it may look once you start to implement this new methodology.
As ever I am here to take questions after enrolment and provide you any further support you need.
Hope you find this helpful and welcome all feedback.
Pre-requisites
- No requirements
Target Audience
- Someone involved in service transition
- Businesses looking to evolve to DEVOPS and consider transition
Curriculum 9 Lectures 00:39:15
-
Section 1 : Introduction
- Lecture 2 :
- Difference between ITIL and DEVOPS
-
Section 2 : Jira and the solution
- Lecture 1 :
- Jira Basics
- Lecture 2 :
- The solution using Jira
- Lecture 3 :
- Remember your Governance
-
Section 3 : Prep work you can do to help this technique work
- Lecture 1 :
- Stakeholder mapping
- Lecture 2 :
- User needs
- Lecture 3 :
- MOSCOW Analysis
-
Section 4 : Conclusion
- Lecture 1 :
- Conclusion
Our learners work at
Frequently Asked Questions
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Yes. All of the courses comes with online video based lectures created by certified instructors. Instructors have crafted these courses with a blend of high quality interactive videos, lectures, quizzes & real world projects to give you an indepth knowledge about the topic. -
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