Tech & IT
Business
Coding & Developer
Finance & Accounting
Academics
Office Applications
Art & Design
Marketing
Health & Wellness
Sounds & Music
Lifestyle
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It Includes
- 5 Days training program
- Live Virtual Training
- Learn on any PC/Mobile/Tablet
- Unlimited Doubt Sessions
- Online Labs (if applicable)
- Official Courseware & Kits
- Get Recording after session
- Get Certificate of Completion
- Mock Tests & Exam Preps
- Classroom Training (Optional)
Training 2 or more people?
Get a custom quote for group training, Onsite & classroom options.
Request a QuoteCourse Overview
COURSE OBJECTIVE
This comprehensive hands-on course is a must for new Salesforce administrators. Administration Essentials for New Admins is the core training that ensures your success with Salesforce. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment. Note: You can take this course either in person or via our virtual classroom. Participants can save travel expenses by taking the class virtually. Both formats provide demonstrations, hands-on exercises, and personal attention from the instructor as well as interaction with your peers.
Who Should Attend?
- New system administrators responsible for the setup, configuration, and maintenance of their organization’s Salesforce applications
- Other groups that would benefit from deepening their knowledge of Salesforce, including power users, sales operations, and IT managers
Pre-requisites
- Getting Started: Navigating Salesforce
- Getting Started: Using the Sales Cloud
Course Outline
-
Getting Around the App
- Data Model and Navigation
- Help & Training
-
Setting Up the User Interface
- Setting Up the UI and Search Options
-
Setting Up and Managing Users
- Managing User Profiles
- Managing Users
- Troubleshooting Login Issues
-
Security and Data Access
- Restricting Logins
- Determining Object Access
- Setting Up Record Access
- Creating a Role Hierarchy
- Dealing with Record Access Exceptions
- Managing field-level security
-
Customization: Fields
- Administrating Standard Fields
- Creating New Custom Fields
- Creating Selection Fields: Picklists and Lookups
- Creating Formula Fields
- Working with Page Layouts
- Working with Record Types and Business Processes
- Maintaining data quality
-
Managing Data
- Import Wizards
- Data Loader
- Mass Transfer
- Backing Up Data
- Mass Delete and the Recycle Bin
-
Reports and Dashboards
- Running and Modifying Reports
- Creating New Reports with the Report Builder
- Working with Report Filters
- Summarizing with Formulas and Visual Summaries
- Printing, Exporting, and Emailing Reports
- Building Dashboards
-
Automation
- Workflow Rules
- Lead and Case Automation
-
Collaboration
- Chatter and Chatter Free
- Email Administration and Email Templates
- Tracking Tasks and Events
-
Service Cloud
- Automating Support
- Understanding the Service Cloud Console
- Collaborating in the Service Cloud
- Analyzing Support Data: Support Reports and Dashboards
Vendor
Frequently Asked Questions
-
How does Live Training works?
Live training, also known as online training, is a method of delivering training in real-time over the internet. The trainer and the trainees are connected through video conferencing software, allowing for interactive communication and collaboration. During live training, the trainer can present materials, lead discussions, answer questions, and engage with the trainees in real-time. -
Does Learnfly offer Classroom & Onsite training as well?
Yes. We Do! We do offer classroom, onsite, group sessions & 1 on 1 training for selective courses. Contact our support team and our team will assist you with the process. -
Do you provide certification and exam assistance?
Yes! We provide assistance in scheduling & preparing for your exam after a successful training completion. Once you successfully pass your exam, you will be awarded with a certification. -
What if I miss my scheduled class or want to reschedule?
No worries. You can simply request for the next date as per your availability. -
Can I change the trainer if not satisfied?
We only provide highly qualified and certified trainers with 100% satisfaction rate. However, if you are not satisfied with the trainer, you can request for a free replacement. -
Do I get a lab access with the course?
Yes! If your training require a lab access, then it will be included in the price. -
Is Learnfly accredited?
Yes! Learnfly is accredited with many renowned vendors like Microsoft, ISACA, VMWare, PECB, EC Council. Cisco and many more. -
Are Learnfly Instructor's Certified?
Yes. We only provide training via Certified Instructors. -
Where is Learnfly Located?
Learnfly is a global training provider with locations in India, United States, United Kingdom, UAE, Australia & Africa. -
Does Learnfly offer after training support?
Yes. We offer 1 month free support after your training completion for any queries related to your course, examination etc. -
What is Learnfly Platform?
Learnfly Platform is an omnnichannel Learning Management System that allows you to access thousands of self paced courses, attend live classes, track certifications, access interactive quizzes & assignments, Online labs, connect with Instructors & do much more. Join the platform to know more. -
Do you offer a demo live session with an instructor?
Yes! If you need a demo session to get a feel of live training or to evaluate an instructor, then you can request for a 15 minutes free live session. Connect with our training team for more info. -
Can I get a refund if not satisfied?
All of our training comes with 30 days money back guarantee. Refunds are only applicable on instructor training. Exam, labs are non-refundable. -
How can I make a payment for my training?
We accept all major payment methods like debit/credit card, PayPal and Bank Wire transfer. For bank transfer, please contact us at support@learnfly.com -
How can i get started?
Super! Simply click on "Book Now" button on this page to reserve your seat and make a payment. You can choose from available schedules or provide your own. For anything else like quotation, purchase order, bank wire details etc, please contact our training team at support@learnfly.com. See you learning with us soon!
Certification Partners
Meet our official certification partners. Get Certified with internationally recognised names.
Earn International recognition and certification
Earn International recognition and certification
Get Certified : Get Ahead
Get your own personalized Certificate of Completion, once you successfully complete the training with Learnfly. Showcase your certifcation on Linkedin & more.
250k+ Students and growing.
Listen what they say about Learnfly Courses
I enrolled in ECIH course from Learnfly. This platform enabled me to learn difficult concepts with ease and that too at my own pace. I completed the course in a comfortable environment and would surely recommend Learnfly for this IT course that is well in demand.
Helen Thorogood,
- Student -
I enrolled in Machine Learning course from Learnfly. It was a good learning experience and I learnt the concepts well through the video lectures. The videos were well designed and helped me follow a step-by-step approach to complete my course. I recommend Learnfly for this course.
Elanie Mitchell,
- Student -
I was thrilled to pursue Artificial Intelligence course. It is in high demand. I started searching for a good online platform and luckily found Learnfly. I was initially skeptical about it but later found that it was good. My course was completed in a hassle-free manner. Kudos to Learnfly!
Ailsa Thomas,
- Student -
I pursued CEH from Learnfly. I easily understood the stuff as it was imparted in a fresh manner through well-structured video lectures. All the topics were covered in the videos and I could access them as per my requirements at different points of time. I recommend Learnfly platform to save both your time and money.
Pulkit Reddy,
- Student -
There is high demand for Artificial Intelligence course in the job market these days. I chose Learnfly to pursue this course. The video lectures were designed in a learner-friendly way and it was really convenient for me to understand the concepts well in a short span of time invested.
Raghavendran Burman,
- Student -
Machine Learning is a course that is in demand these days. I was not interested to pursue it through classroom lecture mode. I searched for few platforms offering this course online but finally opted for Learnfly. It trained me for the technology and I am now able to gain a better position in my company after learning at my own and attaining the certificate.
Caddell Brown,
- Student -
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