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ITIL Training

Optimizing IT Service Management: The Benefits of ITIL Training

Rated : 4.7 7916 views Duration :5 Days Level : Intemediate
Last Updated: 2023-03-15 11:03:19 English Delivery Format: Live Training
Live Training
$780 $1,20035% off
7 days left at this price!
Next Batch Starting on:

Jun 19 - Jun 23

10:30 AM to 01:30 PM EST

30-Day Money-Back Guarantee

It Includes

  • 5 Days training program
  • Live Virtual Training
  • Learn on any PC/Mobile/Tablet
  • Unlimited Doubt Sessions
  • Online Labs (if applicable)
  • Official Courseware & Kits
  • Get Recording after session
  • Get Certificate of Completion
  • Mock Tests & Exam Preps
  • Classroom Training (Optional)

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Course Overview

COURSE OBJECTIVE

The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organised to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM).

Who Should Attend?

This ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.

Pre-requisites

    Learners need to possess an undergraduate degree or a high school diploma.

Course Outline

  • ITIL Foundation Certification Training

    The Foundation exam is the entry level certification and offers you a general awareness of the key elements, concepts and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

    This certification is primarily aimed at:

    • Those who require a basic understanding of the ITIL framework
    • Those who need understanding of how ITIL can be used to enhance IT service management within an organization
    • IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.

    However, the ITIL Foundation certification is open to and can benefit anyone who has an interest in the subject.

  • ITIL Practitioner Certification Training

    The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It enables practitioners to not only speak the language of ITIL, but be able to translate it and use it in practice.

    The course fosters a culture of continuous service improvement and improves efficiency, productivity, and the collaborations between ITSM and the wider business.

    ITIL Practitioner also covers three key areas crucial for success of any improvement initiatives:

    • Organizational Change Management
    • Communication
    • Measurement and Metrics.

  • ITIL Intermediate Certifications Training

    The ITIL Intermediate certifications are available to anyone that has passed the ITIL Foundation exam. It has a modular structure with each module providing a different focus on IT Service Management. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail than the Foundation certification, and provide an industry-recognized certification.

    The Service Lifecycle modules are:

    • Service Strategy (SS)
    • Service Design (SD)
    • Service Transition (ST)
    • Service Operation (SO)
    • Continual Service Improvement (CSI).

    The Service Capability modules are:

    • Operational Support and Analysis (OSA)
    • Planning, Protection and Optimization (PPO)
    • Release, Control and Validation (RCV)
    • Service Offerings and Agreements (SOA).

  • ITIL Expert Certification Training

    The ITIL® Expert level certification is aimed at those who are interested in demonstrating knowledge of the ITIL Scheme in its entirety. The certificate is awarded to candidates who have achieved a range of ITIL certifications and have achieved a well-rounded, superior knowledge and skills base in ITIL Best Practices.
    This certification will benefit you in both your personal and professional development, by aiding career advancement and progress within the IT Service Management field.
    You also need to achieve the ITIL Expert certificate if you want to progress to the ITIL Master level, which is the highest and final certification within the ITIL scheme.
    There are many possible combinations of modules from the ITIL framework available to those wishing to attain the ITIL Expert certificate, but there are some key requirements:

    • All candidates must hold the ITIL Foundation certificate or a Bridge certification equivalent
    • Candidates must have earned a minimum total of 17 credits from the Foundation and Intermediate modules.
    • Some credits from earlier qualifications and complementary certifications can also count towards these 17 credits. See the ITIL Credit System page for more information.
    • The Managing Across the Lifecycle (MALC) module must then be taken and passed to achieve a total of 22 credits, which is the minimum required for the ITIL Expert certificate.

  • ITIL Master Certification Training

    The ITIL® Master certification validates your ability to apply the principles, methods and techniques from ITIL in the workplace.
    To achieve the ITIL Master certification, you must be able to explain and justify how you have personally selected and applied a range of knowledge, principles, methods and techniques from ITIL and supporting management techniques, to achieve desired business outcomes in one or more practical assignments.

    To be eligible for the ITIL Master certification, you must:

    • have achieved the ITIL Expert certificate; and
    • Have worked in IT service management for at least five years in leadership, managerial, or higher management advisory levels.

    In order to successfully qualify for the ITIL Master certificate, you must ensure you have extensive practical 'hands-on' ITIL experience and can demonstrate active involvement in implementation of the practices.

ITIL stands for Information Technology Infrastructure Library, which is a framework for IT service management (ITSM). It is a set of best practices and guidelines that help organizations to align their IT services with the needs of the business. The framework consists of a series of processes, tasks, and checklists that can be customized to meet the specific needs of an organization.

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Frequently Asked Questions

  • Who are the trainers for live classroom training for ITIL V4 certification?

    All of our highly qualified trainers are ITIL®-certified with more than 15 years of experience in training and working in the IT domain.
  • Is the ITIL V4 certification exam fee included in the ITIL course fee?

    Yes. The ITIL V4 certification exam fee is included in the ITIL course fee.
  • Does my ITIL 4 Foundation certificate expire?

    The ITIL 4 Foundation certificate does not expire.
  • How does the online classroom training work?

    Online classroom training for ITIL® is conducted via live streaming and run by an ITIL-certified trainer with more than 15 years of work and training experience. The class is attended by a global audience to enrich your learning experience.
  • Is this live ITIL training, or will I watch pre-recorded videos? What if I miss a session?

    All of the classes are conducted via live online streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We also provide recordings of each session you attend if you miss a ITIL training session or for future reference.
  • How does Live Training works?

    Live training, also known as online training, is a method of delivering training in real-time over the internet. The trainer and the trainees are connected through video conferencing software, allowing for interactive communication and collaboration. During live training, the trainer can present materials, lead discussions, answer questions, and engage with the trainees in real-time.
  • Does Learnfly offer Classroom & Onsite training as well?

    Yes. We Do! We do offer classroom, onsite, group sessions & 1 on 1 training for selective courses. Contact our support team and our team will assist you with the process.
  • Do you provide certification and exam assistance?

    Yes! We provide assistance in scheduling & preparing for your exam after a successful training completion. Once you successfully pass your exam, you will be awarded with a certification.
  • What if I miss my scheduled class or want to reschedule?

    No worries. You can simply request for the next date as per your availability.
  • Can I change the trainer if not satisfied?

    We only provide highly qualified and certified trainers with 100% satisfaction rate. However, if you are not satisfied with the trainer, you can request for a free replacement.
  • Do I get a lab access with the course?

    Yes! If your training require a lab access, then it will be included in the price.
  • Is Learnfly accredited?

    Yes! Learnfly is accredited with many renowned vendors like Microsoft, ISACA, VMWare, PECB, EC Council. Cisco and many more.
  • Are Learnfly Instructor's Certified?

    Yes. We only provide training via Certified Instructors.
  • Where is Learnfly Located?

    Learnfly is a global training provider with locations in India, United States, United Kingdom, UAE, Australia & Africa.
  • Does Learnfly offer after training support?

    Yes. We offer 1 month free support after your training completion for any queries related to your course, examination etc.
  • What is Learnfly Platform?

    Learnfly Platform is an omnnichannel Learning Management System that allows you to access thousands of self paced courses, attend live classes, track certifications, access interactive quizzes & assignments, Online labs, connect with Instructors & do much more. Join the platform to know more.
  • Do you offer a demo live session with an instructor?

    Yes! If you need a demo session to get a feel of live training or to evaluate an instructor, then you can request for a 15 minutes free live session. Connect with our training team for more info.
  • Can I get a refund if not satisfied?

    All of our training comes with 30 days money back guarantee. Refunds are only applicable on instructor training. Exam, labs are non-refundable.
  • How can I make a payment for my training?

    We accept all major payment methods like debit/credit card, PayPal and Bank Wire transfer. For bank transfer, please contact us at support@learnfly.com
  • How can i get started?

    Super! Simply click on "Book Now" button on this page to reserve your seat and make a payment. You can choose from available schedules or provide your own. For anything else like quotation, purchase order, bank wire details etc, please contact our training team at support@learnfly.com. See you learning with us soon!
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