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  • Explain the key principles, and concepts of DevOps, including The Three Ways
  • Describe how DevOps practices transform processes with Lean, Agile, and ITSM
  • 15 DevOps practices related to culture, processes, and automation

If you are new to DevOps, this course will give you the basic information about DevOps, including key concepts and the terminologies.

This course covers the DevOps Full Stack: People and Culture, Processes and Practices, Technology and Automation. 

People and Culture:

You will be able to summarize the cultural, structural, and technological barriers that IT faces, when attempting to deliver services at the right quality, speed, and cost, and why challenges are faced when implementing DevOps in today’s organizations.

Processes and Practices:

We will also discuss 15 very specific practices, related to culture, processes, and automation that are must-haves for effective delivery of DevOps.

You will also be able to describe how DevOps practices transform processes, utilizing Lean, Agile, and ITSM accelerators to solve the process design problems facing IT.

Technology and Automation:

You will understand the benefits of automation and the tools for a DevOps toolchain. You will learn about Continuous Integration, Automated Build, Automated Testing, Automated Provisioning, Automated Deployment, cloud technology and virtualization, and architecting for Continuous Delivery.

 

This course will tell you about silo mentality and consequences. And how to break the Wall of Confusion, in which Development and Operations don't understand each other.

You will learn why Development and Operations need to share priorities and goals to help break down the silos that are currently a problem for IT. There is also a need for sharing processes and knowledge to achieve flow as emphasised in the First Way and for sharing feedback as emphasised in the Second Way. Most importantly, Development and Operations ultimately need to understand that they have always shared successes and failures.

This course will give you everything you need to know to start with DevOps.

  • No previous knowledge required. You will learn everything you need to know.
  • System administrators
  • IT Operations
  • IT Professionals
  • Developers
  • IT Managers
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  • Section 1 : Introduction to DevOps 9 Lectures

    • Lecture 1 :
    • You can also download all slides of this course here.
    • Lecture 2 :
    • What is DevOps
    • Lecture 3 :
    • Business Value
    • Lecture 4 :
    • External Drivers of Change
    • Lecture 5 :
    • Silo Mentality
    • Lecture 6 :
    • Local Optimization and Bureaucracy
    • Lecture 7 :
    • Big Shift
    • Lecture 8 :
    • DevOps to find the balance
    • Lecture 9 :
    • Quiz 1
    • Please answer to the following questions
  • Section 2 : Key Principles and Concepts of DevOps 7 Lectures

    • Lecture 1 :
    • CALMS
    • Lecture 2 :
    • The First Way: Flow
    • Lecture 3 :
    • The Second Way: Feedback
    • Lecture 4 :
    • The Third Way: Continual Experimentation
    • Lecture 5 :
    • Continous Delivery Across the Deployment Pipeline
    • Lecture 6 :
    • The Full Stack
    • Lecture 7 :
    • Quiz 2
    • Please answer the following questions
  • Section 3 : People and Culture 8 Lectures

    • Lecture 1 :
    • Module Structure
    • Lecture 2 :
    • Culture
    • Lecture 3 :
    • Sharing and Experimentation
    • Lecture 4 :
    • Leadership
    • Lecture 5 :
    • Teams
    • Lecture 6 :
    • Organizational Structures
    • Lecture 7 :
    • The Evolution of Teams
    • Lecture 8 :
    • Quiz 3
    • Please answer the following questions
  • Section 4 : Processes and Practices 22 Lectures

    • Lecture 1 :
    • Module Structure
    • Lecture 2 :
    • IT Service Management practices
    • Lecture 3 :
    • Lean practices
    • Lecture 4 :
    • Agile practices
    • Lecture 5 :
    • DevOps 15 Practices
    • Lecture 6 :
    • Practice 1: Voice of the Customer
    • Lecture 7 :
    • Practice 2: Business Relationship Management
    • Lecture 8 :
    • Practice 3: Lean Process Optimization
    • Lecture 9 :
    • Practice 4: Value Stream Mapping
    • Lecture 10 :
    • Practice 5: Knowledge Management
    • Lecture 11 :
    • Practice 6: Visual Management
    • Lecture 12 :
    • Practice 7: Agile Scrum
    • Lecture 13 :
    • Practice 8: Shift Left
    • Lecture 14 :
    • Practice 9: Change Management
    • Lecture 15 :
    • Practice 10: Configuration Management
    • Lecture 16 :
    • Practice 11: Release and Deployment Management
    • Lecture 17 :
    • Practice 12: Incident Management
    • Lecture 18 :
    • Practice 13: Problem Management and Kaizen
    • Lecture 19 :
    • Practice 14: Continual Service Improvement
    • Lecture 20 :
    • Practice 15: Antifragility
    • Lecture 21 :
    • Module Summary
    • Lecture 22 :
    • Quiz 4
    • Please answer the following questions
  • Section 5 : Technology and Automation 5 Lectures

    • Lecture 1 :
    • Module Structure
    • Lecture 2 :
    • Development Pipeline
    • Lecture 3 :
    • Cloud Technology
    • Lecture 4 :
    • Architecting for Continous Delivery
    • Lecture 5 :
    • Quiz 5
    • Please answer the following questions
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    Yes absolutely & thats one of the advantage of self-paced courses. You can anytime pause or resume the course & come back & forth from one lecture to another lecture, play the videos mulitple times & so on.
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Aray Kaken,

Aray has been working in the service management industry for over 8 years. He has extensive experience in IT project and service management. Aray has participated in many large-scale IT projects in quasi-government and private organizations. He has completed consulting projects in the field of strategic and management consulting, several projects to improve operational processes and their automation, and he is engaged in training people in a new ways of working. He is also an accredited ITIL trainer, ITILv3 Expert, ITIL 4 Managing Professional, Project Management Professional. His articles are published in ITSM.tools magazine, and his ITIL and DevOps courses have been attended by over 10,000 people around the world.
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