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CXD-302 Citrix XenApp and XenDesktop Advanced Concepts – Troubleshooting

Mastering Citrix XenApp and XenDesktop Troubleshooting: Advanced Concepts for Rapid Resolution of Complex Issues

Rated : 4.5 8897 views Duration :5 Days Level : Intemediate
Last Updated: 2023-03-06 08:03:59 English Delivery Format: Live Training
Live Training
$780 $1,20035% off
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May 22 - May 26

09:30 AM to 12:30PM EST

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It Includes

  • 5 Days training program
  • Live Virtual Training
  • Learn on any PC/Mobile/Tablet
  • Unlimited Doubt Sessions
  • Online Labs (if applicable)
  • Official Courseware & Kits
  • Get Recording after session
  • Get Certificate of Completion
  • Mock Tests & Exam Preps
  • Classroom Training (Optional)

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Course Overview

COURSE OBJECTIVE

In this course you will learn how to troubleshoot complex end user and infrastructure issues through the use of support tools, Insight Services, and the PowerShell SDK. The course follows a troubleshooting methodology using real world support issues as example scenarios to demonstrate how to identify and remediate issues with the proper tools. At the end of the course students will have the skills they need to diagnose and remediate failures with a faster time to resolution and to identify the root cause to prevent future occurrences.
This course was created in conjunction with Citrix Support and Citrix Consulting to identify the top support issues and incorporate them into the hands on lab exercises. All lab exercises in this course are based on real issues. This course has intensive lab exercises using the same tools that Citrix Support uses on support cases.

Who Should Attend?

This course is recommended for administrators, engineers, and consultants who are interested in increasing their productivity in troubleshooting and resolving component and user issues.

Pre-requisites

    • Required: An understanding of server, desktop and application virtualization concepts
    • Required: Experience with PowerShell
    • Required: Familiarity with Windows Server 2012 R2
    • Required: Intermediate understanding of XenApp and/or XenDesktop 7.x

Course Outline

  • Troubleshooting Introduction

    • Support Methodology
    • Troubleshooting tools
    • Citrix Director
    • CDF Tracing
    • Citrix Insight Services
    • Citrix Diagnostic Toolkit

  • Using PowerShell

    • PowerShell Syntax
    • PowerShell help and discovery Cmdlets
    • XenApp and XenDesktop PowerShell SDK

  • Troubleshooting StoreFront

    • StoreFront enumeration and authentication
    • StoreFront services
    • XML Broker communication
    • Certificate issues
    • Firewall configurations

  • Troubleshooting the XenApp and XenDesktop Controller

    • FMA services architecture
    • Connection issues to the SQL database
    • XenApp and XenDesktop site recovery
    • Mitigating orphaned controllers

  • Troubleshooting VDA Registration

    • VDA registration options
    • VDA registration communications
    • Common registration failures
    • XDPing tool

  • Troubleshooting VDA Connections

    • Connection communication flow
    • Common connection failures
    • Citrix Receiver clean-up
    • XenApp load balancing issues
    • Analyzing ICA files
    • PortICA logging

Citrix is a multinational software company that provides digital workspace solutions and software products for cloud computing, networking, and analytics. Its products enable remote access to applications from any device, anywhere in the world. Citrix has a long history of developing innovative technologies to improve the digital experience for businesses and individuals alike.

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Frequently Asked Questions

  • What is the prerequisite knowledge for taking CXD-302?

    It is recommended that individuals taking CXD-302 have experience with Citrix XenApp and XenDesktop environments, as well as a strong understanding of troubleshooting concepts and techniques.
  • What topics are covered in CXD-302?

    CXD-302 covers a range of advanced troubleshooting concepts for Citrix XenApp and XenDesktop environments, including troubleshooting tools and methods, image management, application delivery, and more.
  • Can I take CXD-302 online or do I have to attend in-person training?

    Citrix offers both online and in-person training options for CXD-302. The online training is self-paced and can be accessed from anywhere with an internet connection, while the in-person training is led by an instructor and takes place in a classroom setting.
  • What kind of certification can I earn by taking CXD-302?

    After completing CXD-302, individuals can earn the Citrix Certified Expert - Virtualization (CCE-V) certification. This certification validates the advanced knowledge and skills needed to design, deploy, and manage complex virtual environments using Citrix technologies, with a focus on troubleshooting and problem resolution. This certification can help individuals advance their careers in IT and demonstrate expertise in Citrix virtualization.
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    Live training, also known as online training, is a method of delivering training in real-time over the internet. The trainer and the trainees are connected through video conferencing software, allowing for interactive communication and collaboration. During live training, the trainer can present materials, lead discussions, answer questions, and engage with the trainees in real-time.
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    Yes! We provide assistance in scheduling & preparing for your exam after a successful training completion. Once you successfully pass your exam, you will be awarded with a certification.
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  • Can I get a refund if not satisfied?

    All of our training comes with 30 days money back guarantee. Refunds are only applicable on instructor training. Exam, labs are non-refundable.
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