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Automated Test Framework : ServiceNow

Automated Test Framework

Instructed by Sushma Pinapati

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  • ATF is a platform-wide, global feature of ServiceNow. Automated Test Framework focuses to automate most of the manual testing as much as possible. Creation and execution of automated tests in ServiceNow instance can be performed by a person with any scripting knowledge. ATF helps in reducing the manual efforts in test execution. Test execution can be scheduled to be run on a specified time frame with minimal manual intervention. Scheduled Test results are shared by email to respective recipients.

ATF is a platform-wide, global feature of ServiceNow.

Automated Test Framework focuses to automate most of the manual testing as much as possible.

Creation and execution of automated tests in ServiceNow instance can be performed by a person with any scripting knowledge.

ATF helps in reducing the manual efforts in test execution.

Test execution can be scheduled to be run on a specified time frame with minimal manual intervention.

Scheduled Test results are shared by email to respective recipients.

 

Course Outcome :

Overview of ServiceNow ATF

  • Test Suite

  • Tests

  • Test Steps/Step Configuration

  • Test Templates

  • Test Schedules

Step Configurations

  • Forms

  • Forms in Service Portal

  • Application Navigator

  • Service Catalog in Service Portal

  • Custom UI

  • List and Related Lists

  • Service Catalog

  • Responsive Dashboards

  • Server

  • Reporting

Manual Page Inspector

Parameterized Testing

Mutually exclusive Tests

Parallel Testing

Copy of Test Case & Test Suite

Creation of Custom step Configuration

Quick Start Tests

Data Retention Policy

Application Areas

Real Time Use Cases

  • Developer Instance
  • Servicenow QA professionals
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Section 1 : Overview of Automated Test Framework

  • Lecture 1 :
  • Overview of Automated Test Framework Preview
  • ATF is a platform-wide, global feature of ServiceNow. Automated Test Framework focuses to automate most of the manual testing as much as possible. Creation and execution of automated tests in ServiceNow instance can be performed by a person with any scripting knowledge. ATF helps in reducing the manual efforts in test execution. Test execution can be scheduled to be run on a specified time frame with minimal manual intervention. Scheduled Test results are shared by email to respective recipients.

Section 2 : Key Components of Automated Test Framework

  • Lecture 1 :
  • Key Components of Automated Test Framework

Section 3 : Creation of Developer Instance

  • Lecture 1 :
  • Creation of Developer Instance

Section 4 : Enabling of Test Case & Suite Execution & Form layout Test Case

  • Lecture 1 :
  • Enabling of Test Case & Suite Execution & Form layout Test Case

Section 5 : Step Configurations

  • Lecture 1 :
  • Types Of Step Configurations
  • Lecture 2 :
  • Category : Form : Open a Form
  • Lecture 3 :
  • Category : Form : Open an existing form
  • Lecture 4 :
  • Category : Form : Set Field Values
  • Lecture 5 :
  • Category : Form : Field Values Validation
  • Lecture 6 :
  • Category : Form : Field State Validation
  • Lecture 7 :
  • Category : Form : UI Action Visibility
  • Lecture 8 :
  • Category : Form : Add Attachments to the Form
  • Lecture 9 :
  • Category : Form : Click on UI Action & Submit the form
  • Lecture 10 :
  • Category : Service Catalog : Open a Catalog Item
  • Lecture 11 :
  • Category : Service Catalog : Open a Record Producer
  • Lecture 12 :
  • Category : Service Catalog - Set Variable values
  • Lecture 13 :
  • Category : Service Catalog : Variable Value & State Validation
  • Lecture 14 :
  • Category : Service Catalog : Set, add & order
  • Lecture 15 :
  • Category : Service Catalog : Submit the record producer
  • Lecture 16 :
  • Category : Server : Create a User & Impersonate
  • Lecture 17 :
  • Category : Server : Record insert
  • Lecture 18 :
  • Category : Server : Record Update
  • Lecture 19 :
  • Category : Server : Record query, validate & Delete
  • Lecture 20 :
  • Category : Server : Search for catalog item
  • Lecture 21 :
  • Category : Server : Checkout cart & add attachments
  • Lecture 22 :
  • Category : Application Navigator
  • Lecture 23 :
  • Category : SP : Open & Submit a catalog item
  • Lecture 24 :
  • Category : SP : Open, Set values & submit the RP
  • Lecture 25 :
  • Category : SP : Validate Variable values, State & add item to shopping cart
  • Lecture 26 :
  • Category : SP : multi row & set Quantity
  • Lecture 27 :
  • Category : SP : Order Guide
  • Lecture 28 :
  • Category : Custom UI
  • Lecture 29 :
  • Category : Reporting
  • Lecture 30 :
  • Category : Responsive Dashboards
  • Lecture 31 :
  • Category : L & RL : Validate related list visibility
  • Lecture 32 :
  • Category : L & RL : Apply a Filter
  • Lecture 33 :
  • Category : L & RL : Validate record visibility in a list
  • Lecture 34 :
  • Category : L & RL : Open a record from the List
  • Lecture 35 :
  • Category : L & RL : UI Action

Section 6 : Test templates

  • Lecture 1 :
  • Test templates

Section 7 : Creation of Test Suites

  • Lecture 1 :
  • Creation of Test Suites

Section 8 : Test Schedules

  • Lecture 1 :
  • Test Schedules

Section 9 : Parameterized Test

  • Lecture 1 :
  • Parameterized Test

Section 10 : Parallel Testing

  • Lecture 1 :
  • Parallel Testing

Section 11 : Creation of Custom Step Configuration

  • Lecture 1 :
  • Creation of Custom Step Configuration

Section 12 : Maintainence of Test Scripts

  • Lecture 1 :
  • Maintainence of Test Scripts

Section 13 : Application Areas

  • Lecture 1 :
  • Application Areas

Section 14 : Real Time Use cases

  • Lecture 1 :
  • Use case 1: Incident Workflow
  • Lecture 2 :
  • Use case 2: Knowledge Workflow
  • Lecture 3 :
  • Use case 3: Change Workflow

Section 15 : Thank You

  • Lecture 1 :
  • Thank You
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Sushma Pinapati,

7+ years of experience as Senior QA Analyst. Automated Application like ServiceNow & BMC using different automation methodalogies. 7+ Years of experience in the area of Software Testing (Manual/Automation) with a good understanding of Test Planning, Test Design, Test Execution and Defect Reporting & Tracking. Good understanding of Test Life Cycle, Defect Life Cycle & SDLC.
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