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Tech & IT IT Certification Cisco
Tech & IT IT Certification Cisco

Administering Cisco Unified Communications Collaboration v11.5 - ACUCC

This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all the Cisco UC Components. Students will have extensive labs in which

Rated : 4.0 8914 views Duration :5 Days Level : Intemediate
Last Updated: 2023-03-01 10:03:32 English Delivery Format: Live Training
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It Includes

  • 5 Days training program
  • Live Virtual Training
  • Learn on any PC/Mobile/Tablet
  • Unlimited Doubt Sessions
  • Online Labs (if applicable)
  • Official Courseware & Kits
  • Get Recording after session
  • Get Certificate of Completion
  • Mock Tests & Exam Preps
  • Classroom Training (Optional)

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Course Overview

COURSE OBJECTIVE

This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 11.5 UC Deployment.
Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components.

Who Should Attend?

  • Customers who will be configuring and maintaining CUCM v11.5
  • PBX system administrators transitioning to CUCM administration
  • IP networking professionals taking on responsibility for CUCM administration
  • Workers being cross-trained for CUCM administration coverage
  • Cisco Unified Communications system channel partners and resellers

Pre-requisites

    • Required: An understanding of basic telephony concepts
    • Required: An understanding of IP networking concepts (CCNA-level)
    • Required: An understanding of traditional digital PBX systems

Course Outline

  • Tools for Managing UC Collaboration

    • Prime Collaboration Deployment Manager Overview
    • Bulk Admin Tool (BAT)
    • Importing and Exporting Settings
    • Importing and Exporting Users
    • Importing and Exporting Phones
    • Phone Migrations
    • Loading COP Files

  • Unified Communication Manager

    • Cisco Phone Configurations
    • Creating and Modifying Phone and Configuration
    • Cisco UCM Configuration
    • Services
    • Redundancy
    • Service Parameters
    • Enterprises Parameters
    • LDAP Integration
    • Synchronization
    • Authentication
    • Attribute Mapping
    • Filters
    • Partitions and CSSs Configuration
    • Implementing Calling Privileges
    • Call Hunting and Queuing
    • Music on Hold
    • Implementing Extension Mobility
    • Single Number Reach
    • Troubleshooting UCM Features
    • Dialed Number Analyzer
    • RTMT
    • Log Collection
    • Trouble Shooting Call Flows
    • Use RTMT to View Performance Counters

  • Gateway

    • Gateway Overview
    • Cisco H323 Gateways
    • Cisco MGCP Gateways
    • Cisco IOS SIP Gateways
    • Use RTMT to View Performance Counters

  • Cisco Emergency Responder (CER)

    • CER Overview
    • Configuring Users and Role-Based System Access
    • Cisco Emergency Responder Administration Interfaces
    • Adding new switches
    • SNMP Overview

  • Cisco Unified Communications Mobile and Remote Access (MRA)

    • MRA Overview
    • Expressway Edge
    • Securing with edge
    • MRA Components
    • B-T-B Video from Expressway
    • Certificates

  • Integrating Cisco Unified IM and Presence

    • Configure Service Discovery
    • DNS Record Requirements
    • Install Cisco Jabber
    • Cisco Jabber in Softphone Mode
    • Set Up Cisco Jabber in Full UC Mode

  • Integrating Cisco Unity Connection

    • Cisco Unity Connection Integration Using SIP
    • Cisco Unity Connection Administration
    • Configuring Search spaces and Partitions
    • Cisco Unity Connection Integration Troubleshooting Tools
    • Port Monitor
    • Troubleshooting UCX Features
    • Trace MWI Issues
    • Monitor a SIP Call Flow
    • RTMT
    • Log Collection
    • Using Port Monitor to Troubleshoot Voice Mails

  • Cisco Meeting Server (CMS) and TMS

    • Introduction to Cisco Meeting Server
    • Configuring CMS
    • Configuring Meetings with CMS
    • Configuring Spaces with CMS
    • Scheduling Meeting with TMS

  • Cisco UCCX

    • Introduction
    • Cisco Setting up an Agent
    • Skills
    • Queues
    • Basic Scripting (Overview)
    • Configuring Application
    • Reporting
    • CUIC
    • Finesse

  • Cisco Cloud with Webex and Spark

    • Introduction to Cisco Cloud Solution
    • Configuring Directory Connector
    • Configuring a Hybrid Solution

  • Cisco Paging Server (InformaCast)

    • InformaCast Overview
    • InformaCast Administration
    • IP Phone Paging
    • Analog Paging
    • Multicast Requirements
    • Using InformaCast

  • Troubleshooting

    • Using Troubleshooting Methodology
    • Analyze the Troubleshooting Process
    • Troubleshooting Methodology in Complex Environments
    • Define the Problem
    • Gather Facts
    • Consider Possibilities
    • Create an Action Plan
    • Implement an Action Plan
    • Observe Results
    • Restart the Problem-Solving Process
    • Document Facts
    • Using Troubleshooting and Monitoring Tools
    • Cisco Unified Serviceability
    • Cisco Unified RTMT Performance Monitor and Data Logging
    • Trace File Collection
    • Troubleshooting Common Gateway and Endpoint Registration Issues
    • IP Phone Initialization
    • Common DHCP-Related and TFTP-Related Issues
    • Using Ping to Cisco IP Phones
    • Cisco Unified IP Phone Status Messages
    • Cisco Unified IP Phone Network Configuration

Vendor

Learnfly

Learnfly is a leading online e-learning marketplace, which has been assisting individuals & Corporate employees to learn new skills to achieve personal and professional goals. Having global instructor base with over hundreds of courses, our e-learning marketplace aims to reinforce the professional efficiency of individuals through online e-learning courses that are strategically designed to revolutionize your presence in the industry.
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Frequently Asked Questions

  • Is Learnfly an accredited training provider to deliver ACUCC v12.5 – Administering Cisco Unified Communications?

    Yes, Learnfly is a Cisco Learning Partner

  • Which other courses do you offer in Cisco Collaboration

    Implementing Cisco Collaboration Core Technologies (CLCOR) - Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) - ACUCW1 - Administering Cisco Unified Communications Workspace Part 1 (v12.5) - ACUCW2 - Administering Cisco Unified Communications Workspaces Part 2 (v12.5): Advanced Administration for Multisite Deployments - CCNP Collaboration Intro to IP Telephony - Deploying Cisco Contact CenterExpress (UCCXD) v 6.0 - Advanced Administration of Unified Communications Manager and Features (AAUCMF) - CCNP DevNet Advanced Scripting for Cisco Unified Contact Center Express - ASCCX

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  • Does Learnfly offer Classroom & Onsite training as well?

    Yes. We Do! We do offer classroom, onsite, group sessions & 1 on 1 training for selective courses. Contact our support team and our team will assist you with the process.

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    Yes! We provide assistance in scheduling & preparing for your exam after a successful training completion. Once you successfully pass your exam, you will be awarded with a certification.

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    Yes! Learnfly is accredited with many renowned vendors like Microsoft, ISACA, VMWare, PECB, EC Council. Cisco and many more.

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  • Does Learnfly offer after training support?

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  • Can I get a refund if not satisfied?

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  • How can i get started?

    Super! Simply click on "Book Now" button on this page to reserve your seat and make a payment. You can choose from available schedules or provide your own. For anything else like quotation, purchase order, bank wire details etc, please contact our training team at support@learnfly.com. See you learning with us soon!
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